How to become a Top Seller
The Top Seller program is an invite-only initiative designed by Depop to support and promote the strongest sellers on our platform. These sellers are handpicked by us and have been selected because they’ve met certain criteria. There are a number of factors we consider when choosing sellers for this program – such as how many sales they’ve made, how consistent they are with good customer service and how valued they make their buyers feel. In this blog post, we’ll explain our Top Seller program in more detail so you have a better idea of what you could do to become a contender.
Do you consider yourself a high-performing seller or a successful entrepreneur on Depop? Keep reading to discover how you can put yourself out there and stand out from the crowd on our platform
How to become a top seller on Depop
Being a top seller on Depop means you’ve been selected for our invite-only program that rewards strong sellers who always make their buyers feel special. There are already a number of successful Top Sellers on Depop – so how can you become one too? For four consecutive months, you’ll need to hit specific monthly sales targets, achieve an average rating of 4.5 on your customer reviews, and ship your items quickly (see detailed criteria below). You also need to ensure that you follow Depop’s Terms of Service consistently to ensure that you are selling in a compliant and customer-friendly way on our platform at all times. If you manage to do all of this, you could qualify as a Depop Top Seller. If you succeed, it’s then a case of maintaining this status which comes with its own criteria.
What are the benefits of being a Top Seller?
Depop top seller status isn't just a badge of pride. Top Sellers are also granted a range of extra benefits and features that can fuel further growth on the platform:
- Blue Tick status next to your shop's logo
For our most exclusive and trusted Depop sellers.This lets customers know you’re a trusted seller and an integral member of the community. - Expedited payouts
Unluck the fastest payout schedule and get paid sooner. - Private Community Forum
Our prime community destination to find one-of-a-kind discussions from Top Sellers and be privy to exciting updates and Top Seller-exclusive opportunities found nowhere else. One of the top perks of the Top Seller programme, the forum is the hub to connect with and learn from Top Sellers and get in touch with our dedicated Top Seller team. - Access to Exclusive Data
Discover insights from trend reports within the Top Seller forum. You will always know what to list next - Fast-track support
Receive quicker response times in the support ticket queue. - Extra consideration for Promotional Opportunities
- Exclusive Top Seller Events
See what our Top Sellers had to say:
How to qualify as a Depop Top Seller:
For 4 straight months you need to:
Monthly Sales Targets - Earn £1,000/$1,000+ (~AU$2,000) each month for 4 consecutive months in sales before fees.
Customer Reviews - Achieve an average rating of at least 4.5 and follow our guidelines to make sure no infringements are linked to your account.
Shipping time - Ship 90% of your items within 5 days.
Live Listings - Maintain 50+ live listings in your shop.
Refund Rate - Maintain a refund rate below 5% (This excludes partial refunds.)
How to keep your Top Seller status:
Meet the requirements outlined above.
Across any 4-month period you need to:
Sales Target: Earn a total of £/$4,000+ in sales before fees.
Rating Requirement: Maintain an average rating of at least 4.5
Refund Rate: Maintain a return rate below 5% until September 2024
This excludes partial refunds
Shipping Efficiency: Dispatch 90% of your items within 5 days.
For Depop shipping, the calculation includes the time until the shipping label is scanned or the parcel is dropped off in-store.
If you use your own shipping, the calculation encompasses the period until you clicked "marked as shipped" and added a tracking number for Manual Tracked shipping.
Additional tips to reach the top:
1. Quality stock
Top Sellers always source quality stock. Their stores are a destination for people when looking to buy. It’s key to standing out from other sellers and increases the likelihood of gaining loyal buyers.
Some Top Sellers set weekly targets of the number of new items they list on their shop. That way they know there's always fresh stock on their shop that buyers are going to find.
2. Great listings
Top Sellers’ listings are clear and easy to understand. Their images are creative, well lit and their shop has a distinct identity. They do their best to list daily and make sure their shop is well stocked.
3. Quick responses
Buyers like to know you’re serious about your shop. Quick responses help show that you’re on top of your game. Open lines of communication can be what turns browsers into buyers, so make sure to answer customer messages as soon as you can. Letting your buyer know once an item is shipped helps build confidence too.
Working on these factors in every sale you make will help you get great reviews from customers.
If you follow these guidelines and keep selling and listing, you’ll increase your chances of becoming and establishing yourself as a Top Seller. For further tips and tricks, explore our detailed articles on selling clothes, Depop bios and our detailed guide to Depop success.
Curious for more tips and tricks on how to sell on Depop? Follow How To Depop - Depop’s learning hub for sellers here or find out more about Level Up.